General information only — not medical advice. DrChrono is a cloud-based electronic health record (EHR) platform for independent practices and specialty practices. It combines charting, scheduling, billing, and patient communication in one system, with telehealth and mobile access in the higher tiers.
Clinicians use it to document visits, manage appointments and patient communication, check eligibility, submit claims, and keep a record of patient activity, with lab connections and an AI Scribe in the higher tiers. The vendor presents it as a mobile electronic health record, with an application on the Apple App Store.
Who it fits — and who it does not fit
DrChrono fits small and independent medical practices and specialty practices that want charting, scheduling, and billing in one cloud-based system, and that want mobile access for clinicians. It also fits practices that need two-way lab connections with Quest Diagnostics and LabCorp, and that want telehealth and e-prescribing as part of the same system.
It does not fit buyers who want a published price before speaking to sales, because pricing is not published on the vendor’s pricing page. It is also a weaker fit for a buyer that needs a free trial before deciding, since no free trial was stated on the pages read, and for a buyer that needs every feature on the starting tier, since telehealth, e-prescribing, and the AI Scribe are listed for the higher tiers.
Key features
- Electronic health record charting, with customisable clinical notes and templates, and speech-to-text features described on the vendor page.
- Scheduling and patient communication, including appointment scheduling, patient reminders, online scheduling, and a patient portal.
- Telehealth, for video visits as part of the practice management tools in the higher tiers.
- Practice management and billing, including eligibility checks, claims submission, patient statements, and reporting, with full-service billing listed for the Premium tier.
- e-Prescribing in the higher tiers, with controlled-substance e-prescribing listed for the Premium tier.
- Artificial intelligence tools, including an AI Scribe listed for the Premium tier, and AI features described on the vendor page.
- Lab integrations with Quest Diagnostics and LabCorp, described as two-way lab connections on the vendor page.
- Mobile access through an application available on the Apple App Store, for charting and practice management.
Pricing
Pricing is not published. No price figure or billing basis was stated on the vendor’s pricing page, and no price figure is used on this page. The vendor asks readers to schedule a demo or contact sales for pricing. No price table is given here, because no price was published.
- Foundation: the starting tier, with core electronic health record, scheduling, patient portal, lab integrations, and billing features listed for this tier.
- Growth: adds features listed for this tier, including e-prescribing, telehealth, online scheduling, and patient reminders.
- Premium: the highest tier, adding features listed for this tier, including an AI Scribe, controlled-substance e-prescribing, and full-service billing.
These tier names, Foundation, Growth and Premium, are the names shown on the vendor’s pricing page.
Prices can change — confirm the current price on the vendor’s website before deciding.
Plans and key features
| Plan | Key features and limits |
|---|---|
| Foundation | Core electronic health record, scheduling, patient portal, lab integrations, and billing features listed for this tier; price not published |
| Growth | Foundation features plus e-prescribing, telehealth, online scheduling, and patient reminders; price not published |
| Premium | Growth features plus AI Scribe, controlled-substance e-prescribing, and full-service billing; price not published |
Free demo and trial
DrChrono offers a demonstration. The vendor’s site offers a Schedule a Demo and Get a Demo option, where a reader gives practice details and is contacted by the vendor. No demo length is stated on the pages read.
A buyer who needs to know whether any trial access is available, how long it lasts, or what it includes should confirm those points with DrChrono, since none of them were stated on the pages read for this page. No free trial is stated on the pages read, and no free plan is stated.
Specifications
| Specification | Detail |
|---|---|
| Deployment | Cloud-based, as described in the vendor’s own title for the platform, a cloud-based electronic health record |
| Devices | Mobile access through an application available on the Apple App Store, as presented on the vendor page |
| Integrations | Two-way lab integrations with Quest Diagnostics and LabCorp, as listed on the vendor page |
| Support | An Online Help Center and Phone Support are listed on the vendor’s pricing page; support hours and response times were not stated |
| Languages | Not stated on the pages read |
| Certification | Not stated on the pages read; no compliance or certification claim is made here |
Pros and Cons
DrChrono’s main strength, on the vendor’s own description, is combining the electronic health record with practice management, billing, and patient communication in one cloud-based system.
Pros
- Cloud-based electronic health record with practice management and billing in one system.
- Mobile access, patient portal, telehealth and two-way lab integrations.
- Three tiers, with AI Scribe and full-service billing in the Premium tier.
Cons
- The limits are that pricing is quote only, no free trial was stated, and several features, including telehealth, e-prescribing, and the AI Scribe, are listed for the higher tiers rather than for every tier.
- Support hours and response times were not stated, and certification was not stated on the pages read, so a buyer with requirements in those areas should confirm them with DrChrono.
Alternatives
If DrChrono does not fit, compare other tools in the same category on the EMR Software hub page. Other tools in this category include athenaOne and SimplePractice.
Comparison
| Product | Starting price | Free plan or trial | Best for |
|---|---|---|---|
| athenaOne | Not published | Free demo; no free trial stated | Ambulatory practices and health systems wanting EHR, revenue cycle, and patient engagement in one suite |
| DrChrono | Not published | Free demo; no free trial stated | Small and independent medical and specialty practices wanting charting, scheduling, and billing in one cloud-based system |
| SimplePractice | $49 per month (Starter, billed monthly) | 30-day free trial (Plus plan), no credit card; free demo | Solo practitioners and small health and wellness practices wanting scheduling, documentation, billing, and telehealth in one system |
Frequently asked questions
How much does DrChrono cost?
Pricing is not published. All three tiers, Foundation, Growth and Premium, are priced through the vendor, with no price figure stated on the vendor’s pricing page.
What are the DrChrono tiers?
The tiers shown on the vendor’s pricing page are Foundation, Growth and Premium. Foundation is the starting tier, Growth adds e-prescribing, telehealth, online scheduling and patient reminders, and Premium adds an AI Scribe, controlled-substance e-prescribing, and full-service billing.
Is there a demo or a free trial?
A demonstration is offered through a Schedule a Demo option on the vendor’s site. No free trial was stated on the pages read, and no demo length was stated.
Does DrChrono work on mobile devices?
The vendor presents it as a mobile electronic health record, with an application available on the Apple App Store for charting and practice management.