Smartsheet is a work management platform built around sheet-style tables. Teams use it to plan projects, assign tasks, track dates and keep related files, comments and updates in one shared place. The same work can be viewed as a grid, a timeline, cards or a calendar, so a team can choose the layout that suits the task in hand without moving the underlying information.
It is best understood as a spreadsheet-like workspace with project controls added on top. Rows hold tasks or items, columns hold dates, owners, status and other details, and views, reports and dashboards pull that information together for managers and team members alike.
Who it fits — and who it does not fit
Smartsheet fits project and programme managers and teams in marketing, operations, information technology and other functions who coordinate several projects at once. It fits groups that are comfortable working in rows and columns, need a shared view of deadlines and owners, collect work through intake forms, and want reports that span more than one sheet. Teams that manage portfolios and need a combined view of many projects are also a natural fit for the dashboards and portfolio views described on the vendor’s features page.
It does not fit buyers looking for a free plan, because no free plan was stated on the pricing page checked. It also does not fit buyers who want a published price for the Enterprise plan or for Advanced Work Management without speaking to sales, since both are shown as custom pricing. A team that only needs a simple personal checklist may find more structure here than it needs, and a buyer who needs a monthly-billing figure should check the current vendor page, because the figures checked were shown with yearly billing selected.
Key features
- Multiple sheet views: grid, Gantt, card and calendar views of the same work, with sorting and filtering in the grid view, cell history, attachments and comments.
- Gantt timelines with dependencies, milestones, baselines and a critical path view for scheduling work in sequence.
- Dashboards and portfolio views that show charts and widgets from live sheet data, giving a combined view across projects.
- Reports and formulas, including reports across sheets and rollups that summarise information from several sheets at once.
- Automated workflows for alerts, reminders, update requests and approval requests, set up without writing code on the vendor’s description.
- Forms for collecting requests and other information directly into a sheet, so intake and tracking stay connected.
- Workload and resource management views that show how work is spread across people and where capacity is stretched.
- Integrations with Google Workspace, Microsoft 365, Microsoft Teams, Slack, Adobe, Salesforce, Power BI, Jira and Tableau, as listed on the vendor’s features page.
Pricing
The figures below are the United States dollar figures shown on the vendor’s pricing page, with yearly pricing selected. They are per member, per month, billed yearly, except for the two plans shown as custom pricing.
| Plan | Price shown | Billing basis |
|---|---|---|
| Pro | $9 per member, per month | Billed yearly |
| Business | $19 per member, per month | Billed yearly |
| Enterprise | Custom pricing | Not stated |
| Advanced Work Management | Custom pricing | Not stated |
No free plan was stated on the pricing page checked, and no monthly-billing figure was stated for the Pro or Business plans on that page. See the current figures on the Smartsheet pricing page.
Prices can change — confirm the current price on the vendor’s website before deciding.
Plans and key features
| Plan | Key features and limits |
|---|---|
| Pro | $9 per member, per month, billed yearly; separate feature details not stated on the pages checked |
| Business | $19 per member, per month, billed yearly; separate feature details not stated on the pages checked |
| Enterprise | Custom pricing; separate feature details not stated on the pages checked |
| Advanced Work Management | Custom pricing; separate feature details not stated on the pages checked |
Free demo and trial
Smartsheet offers a 30-day free trial, and the vendor’s pricing page states that no credit card is required for it. The pages read did not state which plan the trial uses or what limits apply during the trial, so a buyer should confirm those details before starting a trial.
The vendor also offers a recorded or live demonstration through a Watch a demo option on its site. That is separate from the free trial: the demo shows the product, while the trial gives access to use it for the 30-day period stated by the vendor.
Specifications
| Specification | Detail |
|---|---|
| Deployment | not stated on the pages read. |
| Devices | Desktop on Windows and Mac, and mobile on phone and tablet, as stated on the vendor’s pricing page. |
| Integrations | Google Workspace, Microsoft 365, Microsoft Teams, Slack, Adobe, Salesforce, Power BI, Jira and Tableau, as listed on the vendor’s features page. |
| Support | not stated on the pages read. Support options and hours were not stated on the pricing or features pages checked. |
| Languages | not stated on the pages read. |
Pros and Cons
Smartsheet’s main strength, on the vendor’s own description, is flexibility in how the same work is shown. A team can work in a grid, switch to a Gantt timeline or a card board, and still report from the same sheets. Dashboards and cross-sheet reports give managers a combined view without copying data between tools, and automation, forms and integrations connect intake, follow-up and other common tools to the same workspace.
Pros
- Several views of the same data, including grid, Gantt, card and calendar views.
- Dashboards, reports and rollups that summarise work across sheets and projects.
- Automation, forms and integrations with widely used workplace tools.
Cons
- The limits are mainly about what was not published on the pages checked.
- There is no stated free plan, Enterprise and Advanced Work Management pricing is custom only, and monthly-billing figures were not stated.
- Support options and languages were also not stated on the pricing or features pages read, so a buyer who needs those details must confirm them with the vendor before deciding.
Alternatives
If Smartsheet does not fit, compare other tools in the same category on the project management software hub. Also in this category: monday.com, Wrike, Zoho Projects, and Bitrix24.
Comparison
| Product | Starting price | Free plan or trial | Best for |
|---|---|---|---|
| monday.com | $9 per seat/month billed annually | Free plan for up to 2 seats; 14-day free trial | Teams that need simple, visual boards for tracking work |
| Smartsheet | $9 per member/month billed yearly | No free plan; 30-day free trial | Project and programme managers and teams coordinating several projects |
| Wrike | $10 per user/month billed annually (Team) | Free plan; 2-week free trial | Teams that manage many related projects at once |
| Zoho Projects | $4 per user/month billed annually (Premium) | Free plan; 15-day free trial | Small to mid-sized teams that want a low-cost, straightforward tool |
| Bitrix24 | $49 per organisation/month billed annually (Basic) | Free plan; 15-day free trial of paid plans | Small and mid-sized teams that want sales, project work, and internal communication in one place |
Frequently asked questions
How much does Smartsheet cost?
Pro was $9 per member per month and Business was $19 per member per month, both billed yearly in United States dollars. Enterprise and Advanced Work Management were shown as custom pricing, with no published figure.
Is there a free trial?
Yes. The vendor states a 30-day free trial with no credit card required. The plan used for the trial and any trial limits were not stated on the pages read.
Is there a free plan?
No free plan was stated on the pricing page checked. The plans shown were Pro, Business, Enterprise and Advanced Work Management.
What tools does Smartsheet connect with?
The vendor’s features page lists Google Workspace, Microsoft 365, Microsoft Teams, Slack, Adobe, Salesforce, Power BI, Jira and Tableau among its integrations.